6' x 9' Heriz Design Rug is rated
Rated 4 out of
quality of rug
First time purchased, cannot complain about the speedy delivery but was disappointed when unravelling the rug that some of the blanket stiching was coming away and there were several loose white threads. I'm wondering how long this will really last, considering it was almost $800 originally. I think that if you are going to sell rugs with imperfections, then you need to state this. Although it was greatly reduced, we were under the impression that perhaps it was the end of a stock line, not a quality issue which reflected the purchase price. Colours though are true to the website pics. I would still recommend the product but advise the buyer to be aware of the quality.
Date published: 2016-06-21
Rated 3 out of
Be careful when selecting rugs
I wish I had been a bit more careful when selecting my rug and using au rugs to do so. It is always difficult when selecting a rug online due to colour variations with monitors. However I was reassured by au rugs return policy which meant I could return the rug if not completely satisfied. I knew that the return cost would be mine but was again reassured by the fact that I could return it to au rugs closest depot. However what was not clear from the website which has au rugs in the title and a NSW address the rug I selected was shipped from the United States and the address I had to return the rug to when I decided I was not completely satisfied was Switzerland. The cost for me to return the rug if I selected my own courier was going to cost as much as the rug itself. To au rugs credit they have a deal when they can arrange return shipping for you at half the rate I could. Still it ended up being an expensive exercise to decide the rug was not the right one. The quality of the rug was to be expected for the price they are charging, the delivery time was quick and the customer service staff I have dealt with were pleasant. Personally I felt at the end of the exercise it is probably better to select a rug from a bricks and mortar store who are happy for you to take the rug home and try it in your room even if it ends up costing you more.
Date published: 2015-11-08
Rated 5 out of
Heriz Designer Rugs
I ordered a 300 cm x 400 cm and a 65 cm x 95 cm Heriz designer rugs and have to say that I am very pleasantly surprised with the quality and the style of theses rugs. The delivery was quick although they came from the US. All my friends and family have commented on how good they look in my lounge.
Date published: 2015-11-21
Rated 5 out of
just as expected
I ordered two runner rugs online. I was a little apprehensive that they would be as I expected because they were such a good price.. Not only are they just what I want but they were delivered free and arrived from the U.S.A to Australia in under a week.
Date published: 2016-01-19
Rated 5 out of
Beautiful product at great value!
I recently purchased this rug in two sizes and they are perfect! Stunning colour and great quality! Will be buying a few more soon and telling my friends and family about AUrugs!
Date published: 2016-01-24
Rated 5 out of
I bought this rug on a Thursday and it was delivered to my home in Australia exactly one week later - what great service. Thrilled with the rug - it looks great!
Date published: 2016-05-30
Rated 2 out of
Good and Bad!
We recomment this rug to enyone as it is of good quality and the colors were as what we hoped for...but as the rug was folded instead of rolled for shipping,it arrived with lots of double creases and folds,which we has caused us no end of trouble to flatten them out. We tried hairdryers,weights with no success.In the future would only purchase if they would roll it up for shipping .
Date published: 2016-08-06
Rated 4 out of
looks very stylish in our hallway.
I looked everywhere for a long runner for our hallway and had no success at all the carpet stores.Glad I found this website as they had lots of choice,I was a bit dubious about buying without seeing the product but the price was good and I read all the reviews which were positive.easy to order pay and delivery was quick and we are very happy with our purchase.
Date published: 2016-07-04
what happens if the rug is not suitable?
Buyer is responsible for all returns. However, we will help you with rates and other necessary details. We have warehouses in Switzerland and the United States and you may use the nearest to you in the event of a return, which we'll email you the return details and return authorization number. For further assistance please contact our Customer Service at 1800-647-934
Date published: 2017-06-06
Just wondering about the colours in this rug. Is the contrast colour more of a yellow or brownish hue? Same question re the Kashan design rug
it will be a cream color so will be more of a yellow hue
Date published: 2017-06-01
I would like this runner around 6metres. Can two of the 305 be joined so that the join isn't visible?
Our company does not join runners but we have heard many of our customer do so with our Runner Rugs. Please contact our Customer Service for additional rug information on any of our rugs at 1-800-647-934 (Toll Free) from 8:30am to 9:00pm US EST or email us at: email@example.com
Date published: 2017-05-30
Am interested in buying this rug ,are your rugs seconds with faults or older stock?
Also when delivered does it come rolled up.And where is it being sent from?
All of our machine made rugs are brand new. Our rugs are rolled, however rugs that are 7ft. or larger are folded due to size restrictions put in place by DHL. Our rugs mostly ship from our warehouse in the United States or Switzerland and take 5-7 business days to deliver.
Date published: 2017-03-06
Does Ashford store have this in stock in black. Can you pay by cheque?
We are simply an online store. We do not have any retail locations. We only accept credit cards or pay through PayPal.
Date published: 2017-01-04
Will these runners be slippery on wooden floors?
Area Rugs can shift or move on a hard surface. An underlay (rug pads) help prevent the rugs from moving. They are offered at checkout.
Date published: 2016-10-27
Hi there, having read the reviews for this product, I do think that it's good value, however, can you assure me, that prior to packaging and delivery, that the runner is checked for any noticeable imperfections or poor finishing?
We do any quality check before packaging.
Date published: 2016-07-29
Hi - can you please tell me where this is made? http://www.aurugs.com/brown-10x13-heriz-design-area-rug-33119267
This Turkish Heriz Design rug is made of Polypropylene in Turkey.
Date published: 2017-05-29